2024 Toyota Prius Prime Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2024 Toyota Prius Prime?
The NHTSA has issued 2 recalls affecting the brake booster pump that can cause loss of braking assist and deactivate vehicle stability control. Both recalls reference a potential failure of the brake booster pump that increases crash risk; dealers will inspect and, if needed, replace the pump free of charge under Toyota recall K1L/K0L (started Sept 20, 2019). If you own a 2024 Toyota Prius Prime, Nalley Toyota of Roswell recommends you confirm your vehicle's status and schedule service immediately if notified.
How do I check if my 2024 Toyota Prius Prime has an open recall?
You can check your VIN at NHTSA.gov or contact our service team for a free VIN check. Nalley Toyota of Roswell can verify recalls for you using OEM diagnostic tools — call or visit our service center or schedule appointment online.
How much does a 2024 Toyota Prius Prime recall repair cost?
Manufacturer recall repairs are performed at no cost to the owner. The brake booster pump replacement for the listed recalls is covered by Toyota; Nalley Toyota of Roswell uses OEM parts and factory-trained technicians to complete the repair free of charge.
Can I get my 2024 Toyota Prius Prime recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a certified franchise dealer to ensure OEM parts, warranty compliance, and proper documentation. Nalley Toyota of Roswell is a factory-authorized Toyota dealer with trained technicians, OEM parts, and the equipment required to perform recall repairs correctly and at no cost.
How long does a 2024 Toyota Prius Prime recall repair take?
Most recall inspections and repairs are completed within a few hours, but turnaround can vary based on parts availability and appointment volume. When you schedule service at Nalley Toyota of Roswell we provide an estimated time, offer comfortable waiting areas, and have service specials available at service specials.
Does an open recall affect my 2024 Toyota Prius Prime's trade-in or resale value?
An unresolved recall can negatively affect trade-in value and buyer confidence. Resolving recalls at Nalley Toyota of Roswell documents that OEM repairs were completed and helps preserve resale value — you can also start a trade appraisal at sell-your-car-online.
Can I fail a state inspection because of an unresolved 2024 Toyota Prius Prime recall?
Some states or buyers may consider unresolved safety recalls when inspecting or approving a vehicle for registration or sale. To avoid inspection or insurance complications, bring your 2024 Toyota Prius Prime to Nalley Toyota of Roswell for a free recall check and repair; we also offer service financing to help you get necessary maintenance now and pay later.
2024 Toyota Prius Prime Recall Summary
The National Highway Traffic Safety Administration (NHTSA) records show 2 recalls affecting the brake booster pump on related Prius Prime models; Nalley Toyota of Roswell recommends affected owners in Roswell, GA and nearby communities schedule a free recall repair with our factory-trained technicians to ensure safe operation. To schedule service, visit our service scheduler or call our service department; check service specials for current offers.

Recall Service & Dealership Highlights

Recall Summary

2 recalls found Ā· All repairs FREE

Brake Booster Pump

FREE2 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

Find Out If We Can Help

Free recall check Ā· No appointment needed

Brake Booster Pump2
FREE2 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

Find Out If We Can Help

Free recall check Ā· No appointment needed