2023 Toyota Highlander Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2023 Toyota Highlander Hybrid?
The NHTSA has four recalls on record that affect the 2023 Toyota Highlander Hybrid, covering seat belt software, front seat air bag trim, spare tire pressure, and accessory roof rail fasteners. These entries come from NHTSA and Gulf States Toyota records and describe defects that can affect occupant restraint performance, side air bag deployment, spare-tire inflation, and roof-rail attachment; Nalley Toyota of Roswell will inspect and repair these issues free of charge.
How do I check if my 2023 Toyota Highlander Hybrid has an open recall?
You can check your VIN at NHTSA.gov to see open recalls for your 2023 Toyota Highlander Hybrid, or bring your VIN to our service team for a free check. If you prefer personal assistance, call Nalley Toyota of Roswell or schedule service and our factory-trained technicians will verify recall status at no cost.
How much does a 2023 Toyota Highlander Hybrid recall repair cost?
Manufacturer recall repairs are performed free of charge to the owner; there is no cost for parts or labor for verified recalls on the 2023 Toyota Highlander Hybrid. Nalley Toyota of Roswell handles recall repairs using OEM parts and factory diagnostic tools, and we offer service financing if you need additional non-recall work completed at the same time.
Can I get my 2023 Toyota Highlander Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized franchise dealership to ensure proper OEM parts, software updates, and warranty compliance; Nalley Toyota of Roswell is your local certified Toyota dealer for recall repairs near Roswell. Independent shops may not have manufacturer software updates, OEM replacement parts, or factory training required for some recall fixes, which is why we recommend scheduling with an authorized Toyota dealer.
How long does a 2023 Toyota Highlander Hybrid recall repair take?
Most recall repairs for the 2023 Toyota Highlander Hybrid are completed in a single visit, often within a few hours, but actual time depends on the specific recall and parts availability. When you schedule service, we provide an estimated turnaround and can suggest convenient appointment slots; ask about service loaner availability and our current service specials.
Does an open recall affect my 2023 Toyota Highlander Hybrid's trade-in or resale value?
An unresolved recall can reduce buyer confidence and may negatively affect trade-in or resale value; getting recalls completed at an authorized dealer like Nalley Toyota of Roswell protects vehicle value. We recommend completing recall repairs before listing or trading a vehicle; visit our trade-in page at sell-your-car-online.htm for a complimentary appraisal after recalls are resolved.
Can I fail a state inspection because of an unresolved 2023 Toyota Highlander Hybrid recall?
Open recalls can result in failed inspections in some states if the recall affects safety systems inspected by regulators; it is safer to have recalls addressed promptly at a certified dealer. Nalley Toyota of Roswell serves Roswell, Alpharetta, and the greater Atlanta area and can inspect and complete required recall repairs to help ensure your vehicle meets inspection standards.
2023 Toyota Highlander Hybrid Recall Summary
The NHTSA recall entries above are based on federal and Gulf States Toyota records; Nalley Toyota of Roswell recommends owners of the 2023 Toyota Highlander Hybrid verify their VIN and schedule service for any open recalls immediately. All recall repairs are performed free at our certified Toyota service center using OEM parts and factory-trained technicians.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2023 Toyota Highlander Hybrid has four NHTSA-listed recall entries that may affect critical safety systems; addressing recalls promptly reduces risk to you and your passengers. Specific issues in the records include air bag electronic control unit software that can set the front passenger force limiter incorrectly, seat trim that may impede side air bag deployment, improperly set spare tire pressure, and accessory roof-rail fasteners that may not be torqued properly. Each of these defects can increase injury risk in a crash or create a road hazard if left unaddressed. Nalley Toyota of Roswell treats recall work as an immediate safety priority: our factory-trained technicians use OEM diagnostic tools and original equipment parts to perform free manufacturer recall repairs the right way. We also advise customers that unresolved safety recalls can affect insurance claims and liability in the event of an incident, so it’s important to act quickly. If you’re in Roswell, Alpharetta, Marietta, or the greater Atlanta area, call or schedule service now to protect your family and maintain your vehicle’s safety integrity.

Your Certified Recall Experts

Nalley Toyota of Roswell is a factory-authorized Toyota franchise dealer offering dedicated recall repair services for the 2023 Toyota Highlander Hybrid using OEM parts and Toyota-approved procedures. Our technicians receive manufacturer training and access to Toyota’s software and diagnostic systems, which ensures that updates—such as the air bag ECU software fix—are applied correctly. We perform thorough inspections for related concerns like seat trim or roof-rail fasteners and will adjust spare tire pressure to the label specification as required. Recall repairs are performed at no cost under the manufacturer program, and we document the work to protect your warranty and vehicle history. Serving Roswell, Alpharetta, Milton, and the greater Atlanta region, our service center strives for fast, transparent recall handling with courtesy vehicles, comfortable waiting areas, and customer-focused communication. Ready to resolve a recall? Schedule appointment today and ask about our service financing options for any additional, non-recall maintenance you choose to complete at the same visit.

Next Steps for Owners

Start by checking your VIN at NHTSA.gov or bring your VIN into Nalley Toyota of Roswell for a free recall check; our team will confirm whether your 2023 Toyota Highlander Hybrid is affected and explain the recommended fix. Typical recall repairs—like a software update to the air bag ECU or replacement of incorrect seat trim—are completed quickly once parts and software are available, often within the same day; some items may require appointment scheduling depending on demand. When you schedule service we will verify recall status, pre-authorize any required parts, and provide a clear time estimate. We also encourage owners to review current service specials for other maintenance opportunities during the visit. Our service advisors will clearly document recall work on your service record and provide receipts showing the recall repair was completed at an authorized Toyota dealer—this documentation helps with resale and inspections. If you need help checking your VIN or booking an appointment, contact Nalley Toyota of Roswell or visit our website for fast, expert assistance.

Protect Your Resale Value

Unresolved recalls can lower trade-in offers and make buyers hesitant, so completing manufacturer recall repairs at an authorized dealer preserves your vehicle’s value. For the 2023 Toyota Highlander Hybrid, recalls involving restraint systems, air bags, spare tire inflation, or roof-rail fasteners can be flagged by buy-here/sell-here dealers and private buyers; having those items corrected and certified by Nalley Toyota of Roswell reassures prospective buyers and trade appraisers. After we complete a recall repair, we provide documentation showing the corrective action was performed using OEM parts and factory procedures—this documentation is often requested during trade-in appraisals and private sales. If you plan to trade or sell, use our online appraisal tool at sell-your-car-online.htm to get a quick estimate after recalls are resolved. Completing recalls not only safeguards safety, it also protects your investment and can simplify financing or title transfer processes when you sell or trade within the Roswell and greater Atlanta market.
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Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.

Find Out If We Can Help

Free recall check · No appointment needed

Spare Tire1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Corrective Action

Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall is expected to begin June 1, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

Find Out If We Can Help

Free recall check · No appointment needed

Roof Rails1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

Find Out If We Can Help

Free recall check · No appointment needed

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