2021 Toyota Highlander Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2021 Toyota Highlander Hybrid?
The NHTSA database shows four recall entries related to Highlander and Highlander Hybrid components that may affect similar model years. These entries cover seat belt control software (force limiter), front seat trim affecting side air bag deployment, spare tire inflation labeling, and roof-rail fastener torque concerns. Each recall lists the defect, consequence, and corrective action; corrective repairs are performed free by dealers. For precise applicability to your 2021 Toyota Highlander Hybrid, bring your VIN to Nalley Toyota of Roswell for a free VIN check and repair eligibility confirmation.
How do I check if my 2021 Toyota Highlander Hybrid has an open recall?
You can check recalls by entering your VIN at NHTSA.gov or bring your vehicle to our service team for a free VIN-based recall check. NHTSA’s site lists recall details by VIN, and our factory-trained technicians at Nalley Toyota of Roswell will verify results with OEM diagnostic tools. If you find an open recall, we will arrange the free repair—use our schedule service link to book an appointment. We also offer service financing so you can get approved repairs completed now and pay over time if additional non-recall work is needed.
How much does a 2021 Toyota Highlander Hybrid recall repair cost?
Manufacturer recall repairs are performed at no cost to the owner—price is $0 for the required recall remedy. Nalley Toyota of Roswell uses OEM parts and factory-trained technicians to perform recall repairs free under the manufacturer program. If additional unrelated repairs are recommended during the inspection, we will provide an estimate and offer service financing and current service specials.
Can I get my 2021 Toyota Highlander Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM parts, updated software, and documented manufacturer compliance. Independent shops cannot always access manufacturer software updates or verified OEM replacement parts required for some recalls, like air bag ECU updates or seat-trim replacements. Nalley Toyota of Roswell is a certified Toyota franchise dealer with manufacturer access and will perform recall work free of charge.
How long does a 2021 Toyota Highlander Hybrid recall repair take?
Repair times vary by recall: simple inspections and software updates often take under an hour; part replacements may require a few hours or scheduling. For example, software updates for seat belt control or inspection and replacement of seat trim covers will generally be completed same-day when parts are available. Use our schedule service page to book a convenient appointment and ask about priority scheduling for recalls.
Does an open recall affect my 2021 Toyota Highlander Hybrid's trade-in or resale value?
Yes — unresolved recalls can reduce buyer confidence and may negatively impact trade-in or resale value until they are addressed. Many dealers and private buyers check NHTSA records and VIN history; documented recall completion with OEM service protects value and simplifies sale or trade-in. Nalley Toyota of Roswell can confirm recall completion and provide documentation for resale or trade — visit our trade-in appraisal page to start.
Can I fail a state inspection because of an unresolved 2021 Toyota Highlander Hybrid recall?
Most states do not automatically fail a vehicle on inspection solely due to an open recall, but unresolved safety recalls can affect insurance claims and transferability of ownership. Some safety-related recalls—like air bag or seat belt defects—could influence inspection outcomes if the issue directly affects required safety systems. To protect safety, insurance coverage, and registration clarity, have any open recalls handled at our certified dealer—use schedule appointment to book a VIN check and free repair.
2021 Toyota Highlander Hybrid Recall Summary
These recall entries come from NHTSA records and may affect Highlander and Highlander Hybrid vehicles across model years. If you own a 2021 Toyota Highlander Hybrid, contact Nalley Toyota of Roswell to verify VIN applicability and schedule service for any open recalls—repairs are provided free by the manufacturer at our certified dealership.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

Addressing recalls promptly protects occupants and reduces risk on every drive. The NHTSA entries we reference include issues that can directly affect occupant protection: a seat belt force limiter software error can cause the passenger restraint to behave as if the occupant is smaller than they are, increasing injury risk in a crash; incorrect front seat trim covers can prevent a seat-mounted side air bag from deploying; improperly set spare tire pressure may prevent the spare from performing as intended; and loosely torqued roof-rail fasteners can detach and become a road hazard. If you drive a 2021 Toyota Highlander Hybrid, these kinds of defects are exactly why you should not delay. Nalley Toyota of Roswell’s factory-trained technicians prioritize safety-first inspections, use OEM parts and Toyota diagnostic tools, and will perform required recall repairs free of charge to restore full manufacturer safety compliance. Ignoring recalls can affect insurance claims and liability; schedule service now so your family and passengers remain protected.

Your Certified Recall Experts

Choose a certified franchise dealer for recall work—your local factory-authorized team has the training and access required to properly repair recall items. Nalley Toyota of Roswell is a full-service Toyota franchise serving Roswell, Alpharetta, Sandy Springs and the greater Atlanta area, staffed with factory-trained technicians who use OEM parts and Toyota-approved diagnostic procedures. We can apply software updates, replace seat trim covers correctly, inspect and set spare tire pressure to the correct label specification, and properly torque roof-rail fasteners if your 2021 Toyota Highlander Hybrid is affected. All manufacturer recall repairs are completed at no cost to customers under the recall program, and we document the work to protect your vehicle’s history and value. For convenience we offer easy online booking, service financing, and current service specials to support any additional recommended maintenance. Trust Nalley Toyota of Roswell for certified recall service near me and certified Toyota recall repairs you can rely on.

Check Your VIN Today

Start with your VIN to confirm recall status and get next steps quickly. You can check recalls directly on NHTSA.gov or bring your VIN to Nalley Toyota of Roswell for a free, dealer-verified lookup. If your 2021 Toyota Highlander Hybrid shows an open recall, we’ll explain the specific defect, the safety consequence, and the free corrective action the manufacturer requires. Typical next steps include a short inspection, software update, or replacement of seat trim or other parts; many remedies are completed same day, while parts-based work is scheduled quickly. We’ll also provide written documentation when the recall is completed so you have proof for resale or insurance needs. To book a quick VIN check and appointment, schedule service online and ask about our service financing options if you need additional non-recall maintenance.

Protect Your Resale Value

Unresolved recalls can reduce resale value and complicate trade-in offers—buyers and dealers often check NHTSA recall records and VIN history before purchase. Handling recalls at a certified dealer protects your 2021 Toyota Highlander Hybrid’s marketability and provides documented proof of completed manufacturer repairs. Nalley Toyota of Roswell performs free recall repairs using OEM parts and records work in your vehicle history, which helps preserve trade-in value and eases future ownership transfers. If you’re considering selling or trading your vehicle, resolving recalls before listing or appraisal is a smart move; we can also provide a trade appraisal after recall completion—visit our trade-in appraisal page to start. Scheduling is simple: schedule appointment online and ask about available service specials and financing to cover any non-recall work.
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Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

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Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.

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Free recall check · No appointment needed

Spare Tire1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Corrective Action

Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall is expected to begin June 1, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

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Free recall check · No appointment needed

Roof Rails1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

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Free recall check · No appointment needed

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