2020 Toyota Highlander Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Toyota Highlander Hybrid?
The NHTSA lists four related recall issues affecting this vehicle: seat belt software (originally noted for some Highlander models), front seat air bag deployment due to incorrect seat trim covers, spare tire inflation, and roof rail fastener torque concerns. These recalls affect the seat belt force limiter software (risk of improper restraint), seat-mounted side air bag deployment, spare tire pressure, and roof rail fastener torque; each recall includes a manufacturer remedy at no charge. All recall findings referenced here come from NHTSA records and Nalley Toyota of Roswell can confirm your vehicle's status and complete remedies free of charge.
How do I check if my 2020 Toyota Highlander Hybrid has an open recall?
You can check your VIN at NHTSA.gov or bring the vehicle to Nalley Toyota of Roswell for a free VIN recall check. If you prefer a hands-off option, call our service team or schedule service and we will verify recalls using OEM tools at no cost. We also offer service financing so you can get required work done now and pay later if ancillary repairs are needed beyond the free recall remedy.
How much does a 2020 Toyota Highlander Hybrid recall repair cost?
Manufacturer recall repairs for the 2020 Toyota Highlander Hybrid are free of charge to the vehicle owner. Nalley Toyota of Roswell performs recall repairs using OEM parts and factory-trained technicians at no cost under the manufacturer’s recall program; any unrelated services are optional and can be discussed in advance. Ask about our available service specials and financing if additional maintenance is recommended when your vehicle is in for the recall.
Can I get my 2020 Toyota Highlander Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer to ensure OEM procedures and software updates are applied correctly; Nalley Toyota of Roswell is a certified Toyota franchise dealer for these repairs. Factory-trained technicians use Toyota diagnostic tools and official software updates that independent shops generally do not have, ensuring the safety systems function as intended after repair. Scheduling with our team is simple—click to schedule appointment and we will handle the recall verification and repair at no cost.
How long does a 2020 Toyota Highlander Hybrid recall repair take?
Most recall repairs for this vehicle are completed in a few hours, though exact times vary by recall and parts availability. For example, a software update or seat trim inspection and replacement typically requires less time than structural inspections; Nalley Toyota of Roswell will provide an estimated turnaround when you schedule service. We prioritize safety repairs and can often accommodate same-week appointments; ask about shuttle options or loaner vehicles when you call.
Does an open recall affect my 2020 Toyota Highlander Hybrid's trade-in or resale value?
Yes. An unresolved recall can reduce trade-in or resale value because many buyers and dealers check NHTSA records before purchase. Having recalls remedied at Nalley Toyota of Roswell protects vehicle value and demonstrates documented safety compliance—visit our trade-in page to start a valuation. Completing recall repairs also reduces potential insurance or inspection complications and reassures prospective buyers that OEM repairs were performed by a certified dealer.
Can I fail a state inspection because of an unresolved 2020 Toyota Highlander Hybrid recall?
Some states and inspection programs may consider unresolved safety recalls when assessing roadworthiness, so it is possible an open recall could affect inspections. To avoid inspection or registration issues, contact Nalley Toyota of Roswell to verify and, if required, schedule service to have recalls addressed free of charge. We also provide documentation of completed recall repairs which can be useful for inspections and future vehicle records.
2020 Toyota Highlander Hybrid Recall Summary
This summary is based on NHTSA recall records. If your 2020 Toyota Highlander Hybrid has any open campaigns, contact Nalley Toyota of Roswell to schedule service—recall repairs are free and must be completed by a certified dealer to ensure proper OEM repair.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The 2020 Toyota Highlander Hybrid can be affected by safety-related recalls that directly involve occupant restraints and air bag deployment. Addressing recalls promptly reduces the chance that a larger front passenger may not be properly restrained if a seat belt force limiter is mis-set, and it ensures that seat‑mounted side air bags will deploy correctly if the seat trim cover is installed improperly. Other recalls recorded by NHTSA involve spare tire inflation and roof rail fastener torque, which can create secondary crash risks if left unaddressed. Ignoring these issues can increase the likelihood of injury in a crash and introduce complications with insurance claims or vehicle inspections. At Nalley Toyota of Roswell we treat these matters with urgency: our factory-trained technicians follow Toyota’s official procedures and use OEM parts to perform free recall repairs. If you live in Roswell, Alpharetta, or the greater Atlanta area, bring your vehicle to our certified service center or schedule appointment today so we can protect you and your passengers.

Your Certified Recall Experts

Nalley Toyota of Roswell is your local certified Toyota dealer for recall repairs and automotive safety assurance. Our service center is staffed by factory-trained technicians using Toyota OEM diagnostic tools and genuine parts to confirm and correct NHTSA-identified defects for the 2020 Toyota Highlander Hybrid. We perform free manufacturer recall repairs and follow precise service bulletins to restore safety system function. Choosing our franchise dealership means your vehicle receives official software updates, correct seat trim replacement, proper spare tire inflation checks, and torque verification for roof rail fasteners where applicable—work that ensures warranty integrity and preserves resale value. We proudly serve Roswell and nearby communities, offering transparent estimates, documented repair records, and customer-first amenities. To make recall service as convenient as possible, we provide shuttle options, loaner vehicle availability, and service financing to help with any additional, non-recall maintenance. To get started, schedule service or review our current service specials.

Check Your VIN Today

The fastest way to confirm open campaigns on your 2020 Toyota Highlander Hybrid is a VIN check with NHTSA or our service team; Nalley Toyota of Roswell will verify your vehicle for free and advise next steps. We use manufacturer tools to look up specific recalls, identify required parts or software updates, and schedule the correct repair appointment. Typical recall work can range from a short software update to an inspection and seat trim replacement; we give you an accurate time estimate at check-in and prioritize safety repairs. Even if you’re unsure whether you have an open recall, bring your VIN or vehicle in and we will inspect it at no charge. We also document completed recall repairs for your records and can discuss service financing if additional maintenance is identified beyond the manufacturer remedy. Click to schedule appointment and let our certified technicians handle the details so you can get back on the road with confidence.

Protect Your Resale Value

Leaving a recall unresolved can negatively impact the trade-in or resale value of a 2020 Toyota Highlander Hybrid because many buyers and dealers consult NHTSA records before offering a price. Completing recall repairs at Nalley Toyota of Roswell protects your vehicle’s marketability and assures potential buyers the vehicle meets manufacturer safety standards. Our dealership provides documented proof of completed recall work and uses genuine Toyota parts and factory procedures—an important differentiator when selling or trading a vehicle. If you are considering trading your vehicle, start with our online appraisal tool or visit our trade-in page to get an offer after recall remediation. Resolving recalls also reduces the chance of inspection or insurance complications and preserves consumer trust. To protect value and avoid last-minute sale obstacles, schedule service and review our service specials where applicable.
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Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.

Find Out If We Can Help

Free recall check · No appointment needed

Spare Tire1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Corrective Action

Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall is expected to begin June 1, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

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Free recall check · No appointment needed

Roof Rails1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

Find Out If We Can Help

Free recall check · No appointment needed

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