2019 Toyota Highlander Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

7 common questions answered

What are the known NHTSA recalls for a 2019 Toyota Highlander Hybrid?
The NHTSA has issued 4 recalls affecting the 2019 Toyota Highlander Hybrid covering seat belt software, seat-mounted side air bag trim, spare tire pressure, and roof rail fasteners. Components listed: Seat Belt (improper air bag ECU software for force limiter), Air Bag (incorrect seat trim covers preventing side air bag deployment), Spare Tire (incorrect spare tire inflation), and Roof Rails (improperly torqued accessory roof-rail fasteners). All corrective actions are performed free of charge by authorized dealers under the manufacturer recall program.
How do I check if my 2019 Toyota Highlander Hybrid has an open recall?
You can check your VIN on the NHTSA website or bring your vehicle to Nalley Toyota of Roswell for a free VIN recall check. Visit NHTSA.gov and enter your 17-digit VIN, or let our factory-trained technicians verify recalls in minutes when you schedule service. We also review open recalls at the dealership at no charge and can explain required repairs and timing.
How much does a 2019 Toyota Highlander Hybrid recall repair cost?
Recall repairs for the 2019 Toyota Highlander Hybrid are free of charge when performed under the manufacturer's recall program. Nalley Toyota of Roswell performs recall repairs at no cost using OEM parts and factory-trained technicians; any recall listed by NHTSA will be covered by Toyota or the applicable distributor. If you need help with transportation or service financing, ask our service advisors about options when you schedule appointment.
Can I get my 2019 Toyota Highlander Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized dealer to ensure factory repair procedures and OEM parts are used; Nalley Toyota of Roswell is a certified Toyota franchise dealer that performs free recall repairs. Independent shops cannot always access manufacturer software updates, dealer-only parts, or specific torque procedures required by Toyota; for safety and warranty protection, we recommend dealer service for recall work. Contact Nalley Toyota of Roswell to confirm the recall remedy and schedule service with factory-trained technicians; we also offer service financing if you need flexible payment options.
How long does a 2019 Toyota Highlander Hybrid recall repair take?
Repair times vary by recall: simple inspections or software updates often take under an hour, while seat cover replacement or roof-rail checks may take longer—typically same-day to one business day. At Nalley Toyota of Roswell we aim for fast turnaround using OEM diagnostic tools and priority scheduling; use our online schedule service tool to reserve a convenient time. If you need faster service, ask about available loaner vehicles or shuttle service when you book and review our current service specials for added value.
Does an open recall affect my 2019 Toyota Highlander Hybrid's trade-in or resale value?
An unresolved recall can reduce trade-in and resale value because many dealers, buyers, and inspectors verify recall status before purchase. Having recalls completed at Nalley Toyota of Roswell protects your vehicle's value and provides documented proof of remedy; visit our trade-in page to start an appraisal at sell your car online. Resolving recalls promptly also reduces potential insurance issues and shows buyers a well-maintained vehicle with dealer-performed, OEM-compliant repairs.
2019 Toyota Highlander Hybrid Recall Summary
The NHTSA and manufacturer recall records list these 4 recalls affecting the 2019 Toyota Highlander Hybrid. For a free VIN check and prompt, factory-authorized repair at Nalley Toyota of Roswell, schedule service today. Data sourced from NHTSA recall records; dealer performs all remedies with OEM parts and Toyota-trained technicians at no cost.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The safety of your passengers should never be delayed—open recalls on the 2019 Toyota Highlander Hybrid can directly affect restraint and air bag performance and increase injury risk in a crash. Specific NHTSA-recorded defects include an air bag ECU software issue that can cause the front passenger seat belt force limiter to behave as if a small occupant is present, which could leave larger occupants under-restrained; incorrect seat trim covers that can prevent seat-mounted side air bag deployment; improperly set spare tire inflation; and accessory roof rail fasteners that can loosen. Ignoring these issues risks passenger safety, could complicate an insurance claim after an incident, and may lead to costly repairs later. Nalley Toyota of Roswell prioritizes immediate, certified remedies: our factory-trained technicians use OEM diagnostic tools and Toyota-approved procedures to restore safety systems to factory specifications. Schedule service today and let our team handle manufacturer recall work free of charge so you and your family can drive with confidence.

Your Certified Recall Experts

When you bring your 2019 Toyota Highlander Hybrid to Nalley Toyota of Roswell, you’re working with a certified Toyota franchise dealership staffed by factory-trained technicians who follow exact manufacturer procedures. We use genuine OEM parts, Toyota diagnostic equipment, and the documented repair steps required by the manufacturer and NHTSA to ensure recalls are resolved correctly and permanently. Performing recall repairs at an authorized dealer maintains your vehicle’s service history and safeguards resale value. Our service drive supports customers throughout Roswell, Alpharetta, Milton, and the greater Atlanta area with transparent communication, fast scheduling, and options like service financing so you can get necessary work done now and pay over time. All manufacturer recall repairs are provided at no cost—let our factory-trained team inspect your VIN and complete any necessary remedies using Toyota parts and processes so you can return to the road safely and with documented peace of mind.

Check Your VIN Today

If you’re unsure whether a recall applies to your 2019 Toyota Highlander Hybrid, the fastest way to know is a VIN check on NHTSA.gov or a free dealer inspection. Our service advisors at Nalley Toyota of Roswell will check your VIN against NHTSA data and manufacturer notices, explain any open recalls, and outline the corrective action—whether it’s a software update, seat-cover replacement, spare tire pressure adjustment, or roof-rail fastener torque check. Typical recall checks are quick and free, and many remedy procedures are completed same-day or within one business day depending on parts availability. If you prefer, schedule service online and we’ll verify open recalls upon arrival. We also post up-to-date service specials and can discuss service financing so recall repairs are convenient and affordable—even though they are performed at no charge under the recall program.

Protect Your Resale Value

Unresolved recalls can directly harm trade-in offers and resale value for your 2019 Toyota Highlander Hybrid because many buyers and dealers check NHTSA records before purchase. Completing recalls at Nalley Toyota of Roswell documents that manufacturer-required safety work was performed by a certified Toyota dealer using OEM parts, which reassures potential buyers and can preserve stronger trade-in quotes. Our team can provide written proof of completed remedies for the title file and buyer peace of mind; we also offer a convenient route to an appraisal via our online trade program at sell your car online. Acting promptly protects your vehicle’s marketability, reduces buyer objections, and demonstrates responsible maintenance—factors that help secure a better sale price. Schedule service or an appraisal and let our factory-trained technicians complete any open recalls to keep your Highlander Hybrid safe and market-ready.
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Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.

Find Out If We Can Help

Free recall check · No appointment needed

Spare Tire1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Corrective Action

Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall is expected to begin June 1, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

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Free recall check · No appointment needed

Roof Rails1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

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Free recall check · No appointment needed

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