2018 Toyota Highlander Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2018 Toyota Highlander Hybrid?
The NHTSA records show four recalls related to Highlander/Highlander Hybrid model lines affecting seat belt software, side air bag trim, spare tire pressure, and roof rail fasteners. These recalls include a seat belt force-limiter/ECU software issue, incorrect seat trim that can prevent side air bag deployment, improperly set spare tire pressure, and roof-rail fasteners that may not be torqued correctly.
How do I check if my 2018 Toyota Highlander Hybrid has an open recall?
Check your VIN at NHTSA.gov or bring your VIN to Nalley Toyota of Roswell and we will verify open recalls for free. If you'd like a dealer check, schedule service and our factory-trained technicians will confirm recall status and advise next steps.
How much does a 2018 Toyota Highlander Hybrid recall repair cost?
Manufacturer recall repairs are performed at no cost to the owner; Toyota covers parts and labor for recall work. At Nalley Toyota of Roswell we complete recall repairs free of charge using OEM parts and factory-trained technicians; ask about our service financing if you need additional non-recall work.
Can I get my 2018 Toyota Highlander Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized dealer or a location authorized by the manufacturer to guarantee OEM parts and warranty compliance; a certified franchise dealer is the safest choice. Nalley Toyota of Roswell is a factory-authorized Toyota dealer with OEM diagnostic tools and trained technicians to ensure recalls are corrected correctly and free of charge.
How long does a 2018 Toyota Highlander Hybrid recall repair take?
Repair time varies by recall: software updates can be completed in under an hour while seat or trim replacements may take longer; most dealer recall repairs are same-day or next-day. To minimize your wait, schedule appointment and check our current offers on service specials.
Does an open recall affect my 2018 Toyota Highlander Hybrid's trade-in or resale value?
An unresolved recall can reduce buyer confidence and may affect trade-in offers or resale value since dealers and buyers often verify recall status. Having recalls completed at Nalley Toyota of Roswell protects resale value and makes the vehicle more marketable; you can start a valuation at our sell your car page.
Can I fail a state inspection because of an unresolved 2018 Toyota Highlander Hybrid recall?
Some recalls—especially those affecting restraint or air bag systems—can be flagged during inspections; unresolved safety recalls may lead to inspection failure in some jurisdictions. To avoid inspection issues, bring your vehicle to Nalley Toyota of Roswell for a free recall check and to schedule service if any remedy is required; ask our advisors about service financing if needed.
2018 Toyota Highlander Hybrid Recall Summary
This summary is compiled from NHTSA recall records. To protect safety and preserve vehicle value, contact Nalley Toyota of Roswell to schedule service—recall repairs are performed free of charge by factory-trained technicians.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

The safest action is to address recalls immediately; for the 2018 Toyota Highlander Hybrid, open NHTSA records include issues that can directly affect occupant protection. A seat belt force limiter/air bag ECU software issue can cause the passenger belt to behave as if the occupant is much smaller, increasing the risk of injury for larger occupants in a crash. An incorrect seat trim cover could prevent a seat-mounted side air bag from deploying correctly, also raising injury risk. Other recalls include spare tire pressure errors that may compromise emergency use, and roof-rail fasteners that can loosen and create a road hazard. Ignoring manufacturer recalls can increase safety risk, complicate insurance claims, and affect roadside emergency outcomes. At Nalley Toyota of Roswell we prioritize safety: our factory-trained technicians use OEM parts and Toyota-approved diagnostics to ensure recall remedies are completed to manufacturer specifications. If you suspect any recall applies to your vehicle, schedule service right away and review current service specials to plan your visit.

Your Certified Recall Experts

Nalley Toyota of Roswell is your local certified Toyota dealer serving Roswell, Alpharetta, Marietta and the greater Atlanta area, and we are uniquely equipped to handle recall repairs for the 2018 Toyota Highlander Hybrid. Our technicians are factory-trained and use OEM replacement parts and Toyota diagnostic tools to diagnose recall items correctly and complete manufacturer-mandated repairs free of charge. Choosing a franchise dealer ensures recall records are properly logged with the manufacturer and keeps your vehicle's service history intact for warranty and resale purposes. We maintain direct access to Toyota technical resources, recall bulletins, and parts distribution so remedies are performed once and properly. For owner convenience we offer easy online booking—schedule appointment—and regularly publish service specials that may help with non-recall maintenance. Our service advisors will also explain service financing options if you need to address additional repairs beyond the recall work. Trust Nalley Toyota of Roswell for professional, no-cost recall service handled to factory standards.

Next Steps & Free VIN Check

Start by checking your VIN on NHTSA.gov or bring your VIN to Nalley Toyota of Roswell for a complimentary recall lookup for your 2018 Toyota Highlander Hybrid; our technicians will verify open campaigns and advise required remedies. If a recall is open, we will schedule the appropriate work at no cost under Toyota's recall program; simple software updates can take under an hour while seat or trim replacements may require more time—most jobs are completed same-day or next-day depending on parts availability. When you schedule service our team will confirm estimated arrival time, any recommended inspections, and available loaner or shuttle options. We also recommend checking for related service specials at our service specials page for maintenance that complements recall work. If you’re unsure about the impact of a recall on inspections or insurance, our service advisors can explain implications and document completed recall repairs to protect your vehicle’s history. Use our simple online scheduler or call to arrange fast, free recall service handled by trained Toyota professionals.

Protect Your Vehicle Value

Resolving recalls protects the resale and trade-in value of your 2018 Toyota Highlander Hybrid because many buyers and dealers verify recall status before purchase. An open recall flag can reduce offers and complicate private sales; conversely, a documented, dealer-completed recall history reassures buyers and can preserve your vehicle's marketability. At Nalley Toyota of Roswell we complete recall repairs using OEM parts and log them with Toyota so your vehicle’s service history reflects manufacturer-compliant remedies. Completing recalls also helps avoid potential inspection or insurance complications that could otherwise affect future transactions. If you plan to trade or sell, start with a no-cost verification: we will check open recalls and, if required, perform the work free of charge. When you are ready to get a value, visit our trade-in page at sell your car online to begin an appraisal—recall work completed at our dealership will be noted and can help maintain stronger trade-in offers. Protect your asset and buyer confidence by taking care of recalls at a certified Toyota dealer.
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Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

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Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.

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Free recall check · No appointment needed

Spare Tire1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Corrective Action

Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall is expected to begin June 1, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

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Free recall check · No appointment needed

Roof Rails1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

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Free recall check · No appointment needed

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