2017 Toyota Prius v Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2017 Toyota Prius v?
The NHTSA records show 9 recall entries affecting the 2017 Toyota Prius v, mostly involving the hybrid propulsion system, airbags, and tail lights. These recalls include software updates, inverter inspections, OCS air bag re-calibration, and replacement aftermarket tail lamps where applicable.
How do I check if my 2017 Toyota Prius v has an open recall?
You can check your VIN on NHTSA.gov or bring the vehicle to Nalley Toyota of Roswell for a complimentary recall check. To have us verify your VIN and next steps, schedule service online and ask about service financing.
How much does a 2017 Toyota Prius v recall repair cost?
Manufacturer recall repairs are free of charge to the owner when performed by an authorized dealer. Nalley Toyota of Roswell completes recall work using OEM parts and factory-trained technicians; see current service specials if additional maintenance is needed.
Can I get my 2017 Toyota Prius v recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by an authorized franchise dealer to ensure OEM parts and manufacturer warranty coverage where applicable. Nalley Toyota of Roswell is a factory-authorized Toyota dealer and provides certified recall repairs and documentation for your records.
How long does a 2017 Toyota Prius v recall repair take?
Most recall software updates and calibrations take under a few hours, though some inverter repairs may require parts and longer turnaround times. Contact us to get an estimated appointment window when you schedule service; we offer service financing if needed.
Does an open recall affect my 2017 Toyota Prius v's trade-in or resale value?
An unresolved recall can reduce buyer confidence and may negatively affect trade-in or resale value. Having recalls completed at Nalley Toyota of Roswell protects value and simplifies trade-in appraisal via our trade-in appraisal process.
Can I fail a state inspection because of an unresolved 2017 Toyota Prius v recall?
In some states, unresolved safety recalls can cause inspection issues or be considered during safety checks, depending on the defect and local rules. If you are concerned about inspection status, bring your vehicle to Nalley Toyota of Roswell and we will verify open recalls and help you schedule service.
2017 Toyota Prius v Recall Summary
Data above is summarized from NHTSA records. Schedule your free recall repair with Nalley Toyota of Roswell to protect safety and preserve vehicle value.

Recall Service & Dealership Highlights

Recall Summary

9 recalls found Ā· All repairs FREE

Hybid Propulsion System

FREE5 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. Interim notices informing owners of the safety risk are expected to begin October 22, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

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Hybid Propulsion System5
FREE5 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. Interim notices informing owners of the safety risk are expected to begin October 22, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

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Free recall check Ā· No appointment needed

Tail Light1
FREE1 OPEN RECALL

Defect

Genera Corporation (Genera) is recalling certain aftermarket replacement tail lights, model 11-6468-00 (driver-side), and model 11-6467-00 (passenger-side), sold for use on 2012-2013 Toyota Prius V vehicles. The brake light and tail light circuits are switched causing the brake lights to be illuminated continuously until the brake pedal is pressed, when the brake lights will go out.

Consequence

The reversed tail lamp function reduces the ability to warn other motorists of the driver's intentions, increasing the risk of a crash.

Corrective Action

Genera will notify owners and provide replacement aftermarket tail lamps, free of charge. The recall is expected to begin in January 2014. Owners may contact Genera at 1-888-963-9888. This recall is being conducted by Genera Corporation, not by Toyota Motor Corporation.

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Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014-2015 Toyota Prius V vehicles manufactured November 7, 2013, to January 7, 2015. The occupant classification system (OCS) that activates or deactivates the passenger seat air bag system may be improperly calibrated. As a result, the passenger air bag may not deploy in a vehicle crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection.

Consequence

If the air bag does not deploy as intended, there is an increased risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will re-calibrate of the OCS system, free of charge. The recall began February 12, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

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Free recall check Ā· No appointment needed

Hybrid Propulsion System1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

An unexpected hybrid power system shut down may increase the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

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Free recall check Ā· No appointment needed

Software1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence

An unexpected hybrid power system shut down may increase the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

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Free recall check Ā· No appointment needed