2017 Toyota Prius Prime Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2017 Toyota Prius Prime?
The NHTSA has issued 2 recalls affecting the brake booster pump on the 2017 Toyota Prius Prime; both recalls relate to possible pump failure that can deactivate Vehicle Stability Control or reduce braking assist. Both recalls identify the brake booster pump as the component of concern and note the consequence is increased crash risk due to loss of stability control or braking assist. Toyota's remedy is dealer inspection and replacement of the brake booster pump if required, free of charge; owners were notified beginning September 20, 2019.
How do I check if my 2017 Toyota Prius Prime has an open recall?
Check your VIN at NHTSA.gov or bring your vehicle to Nalley Toyota of Roswell and we will check your VIN at no charge. You can also call Toyota customer service at 1-888-270-9371 with your VIN for recall status; our service team can confirm and help you schedule appointment for any open recall repairs. We offer service financing so you can get required repairs now and pay later, and we can explain available options when you call or visit.
How much does a 2017 Toyota Prius Prime recall repair cost?
Manufacturer recall repairs are free of charge to the vehicle owner when completed at an authorized Toyota dealer. For the brake booster pump recalls affecting the 2017 Toyota Prius Prime, Toyota will inspect and, if necessary, replace the pump at no cost to you. If you want to take advantage of additional offers or maintenance while your vehicle is in for the recall, check our service specials or ask our service advisors about bundled options.
Can I get my 2017 Toyota Prius Prime recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by an authorized franchise dealer to ensure OEM parts, proper calibration, and manufacturer warranty coverage; we strongly recommend using a certified dealer like Nalley Toyota of Roswell. Independent shops cannot access certain factory diagnostic data or obtain manufacturer-paid replacement parts under recall programs, so a dealer visit protects your safety and preserves warranty and resale value. If you need help, our factory-trained technicians and OEM diagnostic tools are ready to help — schedule service online or call our service department for assistance.
How long does a 2017 Toyota Prius Prime recall repair take?
Time varies by repair, but most brake booster pump inspections and replacements can be completed in a few hours; our advisors will provide an estimated turnaround when you arrive or when you schedule appointment. We prioritize safety-related recalls and provide clear arrival instructions, courtesy vehicle options, and efficient service flow to minimize your time away from driving. If additional maintenance is needed, ask about current service specials and service financing to make the visit more convenient.
Does an open recall affect my 2017 Toyota Prius Prime's trade-in or resale value?
An unresolved safety recall can negatively impact trade-in offers and saleability because many dealers and informed buyers verify recall status before purchase. Completing recall repairs at Nalley Toyota of Roswell protects your vehicle's value by ensuring the vehicle has OEM-corrected parts and verified service records; we can also assist with a trade appraisal at sell your car online. Resolving open recalls is a straightforward way to improve buyer confidence and maintain maximum resale value when you sell or trade your 2017 Toyota Prius Prime.
Can I fail a state inspection because of an unresolved 2017 Toyota Prius Prime recall?
State inspection outcomes vary, but safety-related recalls that affect braking or stability systems can be flagged during inspections or by insurers, so addressing recalls promptly reduces risk of failed checks. Toyota recall work performed by a franchise dealer uses OEM parts and manufacturer procedures, ensuring repairs meet required safety standards for inspections and insurance underwriting. Contact Nalley Toyota of Roswell to schedule service and confirm your vehicle’s status before an inspection; we offer service financing if needed.
2017 Toyota Prius Prime Recall Summary
This summary is based on NHTSA recall records; if your 2017 Toyota Prius Prime is listed here, please schedule service with Nalley Toyota of Roswell today for a free inspection and repair. Our certified technicians will complete the manufacturer-mandated fix using OEM parts and document the work for your records.

Recall Service & Dealership Highlights

Recall Summary

2 recalls found · All repairs FREE

Brake Booster Pump

FREE2 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

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Brake Booster Pump2
FREE2 OPEN RECALLS

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, Electronic Stability Control Systems.

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

Find Out If We Can Help

Free recall check · No appointment needed