11130 Alpharetta Highway Roswell, GA 30076
12 common questions answered
The 2013 Toyota Prius v faces several safety-related recalls documented by the NHTSA, most notably multiple hybrid propulsion system notices that warn of excessive voltage in the Intelligent Power Module (IPM) or inverter overheating that can cause sudden reductions in power or an unexpected shutdown. These conditions can cause the vehicle to enter fail‑safe or limp‑home mode, or in some cases stall while driving, which raises the risk of a crash. Because these defects directly affect drivability and air bag performance in certain model years, addressing them promptly is essential. Nalley Toyota of Roswell treats recall repairs as urgent safety work: our factory‑trained technicians prioritize these remedies, use OEM parts, and perform required software updates or hardware replacements free of charge under the manufacturer recall program. Ignoring a recall can also affect insurance claims, roadside assistance coverage, and your family’s safety. If you suspect any abnormal warnings, reduced hybrid power, or air bag indicator issues, contact us and schedule service immediately; we also offer service financing if you need flexible payment options for any recommended non-recall work.
When you want a trusted, local recall partner, Nalley Toyota of Roswell is the certified Toyota franchise in Roswell, GA with factory-trained technicians, OEM diagnostic tools, and direct manufacturer support. We perform recall repairs using genuine Toyota parts and official software updates so your 2013 Toyota Prius v receives the exact remedy required by the manufacturer. Our service department routinely handles hybrid system software updates, inverter inspections, OCS air bag recalibrations, and replacement of defective aftermarket components when applicable. Serving Roswell, Alpharetta, Marietta, and the greater Atlanta area, we make recall repairs fast and convenient with streamlined check-in, loaner options (when available), and transparent communication. Best of all, recall work is performed at no cost to you under the manufacturer program. To protect your vehicle and family, contact Nalley Toyota of Roswell and schedule service or review our current service specials—we also provide service financing to help with any non-covered maintenance needs and to get you back on the road quickly.
Not sure if your 2013 Toyota Prius v is affected? You can look up recalls by VIN on NHTSA.gov, or bring your VIN to Nalley Toyota of Roswell and we will check it for free. Our technicians will identify whether your vehicle is covered by one of the hybrid propulsion system software notices, the occupant classification system air bag recalibration, or the aftermarket tail lamp replacement notice issued by Genera Corporation. If your vehicle requires a software update, calibration, or part replacement, we will perform the corrective action at no charge and explain the remedy, estimated time, and any follow-up steps. Typical software updates may be completed within a few hours, while hardware repairs can take longer depending on parts. For convenience, you can schedule appointment online; we also list available service specials and offer service financing to help manage any additional maintenance you choose to address at the same visit.
Unresolved recalls can reduce the trade-in or resale value of your 2013 Toyota Prius v because many buyers and dealers check NHTSA records and service history before purchasing. Completing recall repairs at a certified Toyota dealer like Nalley Toyota of Roswell demonstrates that OEM remedies were applied and that the vehicle’s safety issues were resolved. This reportable service history can improve buyer confidence and may increase your trade-in offers. If you are considering selling or trading your vehicle, we encourage you to get recalls remedied first — visit our trade-in page for a quick appraisal after repairs. All recall repairs are performed free of charge by factory-trained technicians using OEM parts; we also offer service financing for any additional maintenance needed to maximize value and appeal to future buyers in Roswell and the surrounding Atlanta market.
9 recalls found · All repairs FREE
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. Interim notices informing owners of the safety risk are expected to begin October 22, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Free recall check · No appointment needed
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. Interim notices informing owners of the safety risk are expected to begin October 22, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Free recall check · No appointment needed
Defect
Genera Corporation (Genera) is recalling certain aftermarket replacement tail lights, model 11-6468-00 (driver-side), and model 11-6467-00 (passenger-side), sold for use on 2012-2013 Toyota Prius V vehicles. The brake light and tail light circuits are switched causing the brake lights to be illuminated continuously until the brake pedal is pressed, when the brake lights will go out.
Consequence
The reversed tail lamp function reduces the ability to warn other motorists of the driver's intentions, increasing the risk of a crash.
Corrective Action
Genera will notify owners and provide replacement aftermarket tail lamps, free of charge. The recall is expected to begin in January 2014. Owners may contact Genera at 1-888-963-9888. This recall is being conducted by Genera Corporation, not by Toyota Motor Corporation.
Free recall check · No appointment needed
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014-2015 Toyota Prius V vehicles manufactured November 7, 2013, to January 7, 2015. The occupant classification system (OCS) that activates or deactivates the passenger seat air bag system may be improperly calibrated. As a result, the passenger air bag may not deploy in a vehicle crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, Occupant Crash Protection.
Consequence
If the air bag does not deploy as intended, there is an increased risk of injury in the event of a crash.
Corrective Action
Toyota will notify owners, and dealers will re-calibrate of the OCS system, free of charge. The recall began February 12, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Free recall check · No appointment needed
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence
An unexpected hybrid power system shut down may increase the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Free recall check · No appointment needed
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence
An unexpected hybrid power system shut down may increase the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Free recall check · No appointment needed
