2013 Toyota Matrix Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2013 Toyota Matrix?
The NHTSA has issued 1 recall affecting the 2013 Toyota Matrix related to the air bag electronic control unit (ECU) that may malfunction and disable air bag and seat belt pretensioner deployment (recall numbers 20TB03, 20TA03, 20TA05). This recall impacts the air bag system and can increase the risk of injury if the restraints fail to deploy in a crash; Toyota notified owners beginning March 2, 2020.
How do I check if my 2013 Toyota Matrix has an open recall?
You can check your VIN on NHTSA.gov or bring your vehicle to Nalley Toyota of Roswell and we will check free of charge. To confirm and arrange repairs, schedule service with our factory-trained technicians and we will verify recalls at no cost.
How much does a 2013 Toyota Matrix recall repair cost?
Recall repairs for the 2013 Toyota Matrix are performed free of charge under the manufacturer recall program. If additional non-recall maintenance is needed, ask about current service specials and our service financing options so you can get repairs now and pay later.
Can I get my 2013 Toyota Matrix recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a certified franchise dealer to ensure OEM parts and the correct remedy; Nalley Toyota of Roswell is a certified Toyota dealer and provides free recall service. Independent shops cannot always access manufacturer software, parts, or campaign instructions—visit our service center to ensure the recall is properly documented and completed.
How long does a 2013 Toyota Matrix recall repair take?
Most recall remedy inspections and installations for this air bag ECU issue take between 1–3 hours, depending on vehicle condition and parts availability. Book ahead to reduce wait time—use our online schedule service tool; ask about service financing and available service specials when you call.
Does an open recall affect my 2013 Toyota Matrix's trade-in or resale value?
An unresolved recall can reduce trade-in value and slow resale because many buyers and dealers verify recalls before purchase. Having the recall repaired at Nalley Toyota of Roswell protects vehicle value; get an appraisal at our trade-in page after repairs.
Can I fail a state inspection because of an unresolved 2013 Toyota Matrix recall?
Some states or insurers may flag unresolved safety recalls during inspections or claims; addressing recalls reduces inspection and insurance risks. If you’re concerned, contact Nalley Toyota of Roswell—we'll verify recall status and schedule service to complete the free repair.
2013 Toyota Matrix Recall Summary
Data above is drawn from NHTSA records; Toyota campaign numbers include 20TB03, 20TA03, and 20TA05. To protect occupants, contact Nalley Toyota of Roswell to schedule service for your 2013 Toyota Matrix—recall repairs are free and performed by factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

1 recalls found Ā· All repairs FREE

Air Bag

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence

In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

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Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Consequence

In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Corrective Action

Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Find Out If We Can Help

Free recall check Ā· No appointment needed