2013 Toyota Highlander Hybrid Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2013 Toyota Highlander Hybrid?
The NHTSA has issued 4 recalls affecting the 2013 Toyota Highlander Hybrid covering seat belt software, air bag trim fit, spare tire pressure, and roof rail fasteners. Specific issues: an air bag ECU software error can make the front passenger seat belt limiter operate as if the occupant were very small; incorrect seat trim can block side air bag deployment; spare tires may have incorrect inflation; and accessory roof rail fasteners may be under-torqued and could detach. All recall repairs are performed at no cost through Toyota and should be scheduled promptly to protect vehicle occupants.
How do I check if my 2013 Toyota Highlander Hybrid has an open recall?
You can check for open recalls by entering your VIN on the NHTSA website or bringing your vehicle to Nalley Toyota of Roswell for a free VIN check. Visit NHTSA.gov and input your VIN, or bring your VIN to our service team and we'll verify recall status at no charge and advise next steps. If you prefer, schedule service online and we will confirm recalls and arrange the free repair.
How much does a 2013 Toyota Highlander Hybrid recall repair cost?
Recall repairs for the 2013 Toyota Highlander Hybrid are performed free of charge by Toyota or the recall issuer. Manufacturer-funded recall work covers parts and labor; Nalley Toyota of Roswell will perform the repair using OEM parts and factory-trained technicians at zero cost to you. If you need additional non-recall maintenance at the same time, ask about our current service specials and available service financing to pay over time.
Can I get my 2013 Toyota Highlander Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs should be performed by a certified franchise dealer to ensure proper parts, software updates, and factory procedures are followed. Nalley Toyota of Roswell is a Toyota franchise dealer with manufacturer training and OEM tools required for software updates to the air bag ECU and for inspection/replacement of seat trim, spare tires, and roof rail fasteners. For correct and documented completion of recall repairs, we recommend you schedule service at a certified Toyota dealer near me in Roswell, GA.
How long does a 2013 Toyota Highlander Hybrid recall repair take?
Typical recall repairs for the 2013 Toyota Highlander Hybrid range from a quick inspection and software update (often under an hour) to parts replacement which may take longer depending on parts availability. Examples: an air bag ECU software update is usually fast; seat trim replacement or spare tire inspection may take more time if parts need ordering; roof rail fastener torque checks are quick when rails are present. To minimize downtime, schedule appointment online and ask about loaner vehicles or shuttle service; we also post current offers under service specials.
Does an open recall affect my 2013 Toyota Highlander Hybrid's trade-in or resale value?
Yes — an unresolved recall can lower trade-in offers and resale value because many buyers and dealers verify NHTSA records before purchase. Fixing recalls at Nalley Toyota of Roswell protects resale value and shows documented, OEM-complete repairs; we also report completed recall repairs to manufacturer databases used by buyers and insurers. When you're ready to sell or trade, use our online trade tool at sell your car online to get a quote after recall completion.
Can I fail a state inspection because of an unresolved 2013 Toyota Highlander Hybrid recall?
Open recalls can lead to safety failures in certain inspections and may affect compliance with state safety regulations depending on the issue. For example, air bag or seat belt defects related to recalls are safety items that could be cited during inspections; resolving recalls avoids inspection complications. Nalley Toyota of Roswell can verify and complete necessary recall repairs to keep your vehicle compliant and safe — schedule service today; we also offer service financing if you need flexible payment options.
2013 Toyota Highlander Hybrid Recall Summary
The summary above is based on NHTSA recall records. Nalley Toyota of Roswell urges owners of the 2013 Toyota Highlander Hybrid to schedule service promptly so our certified technicians can perform these free recall repairs and ensure your vehicle is safe. For questions, call our service department or visit Toyota of Roswell.

Recall Service & Dealership Highlights

Safety Risks You Can't Ignore

Addressing recalls quickly can prevent serious injury and protect your family on the road. For the 2013 Toyota Highlander Hybrid, the NHTSA lists four safety-related recalls that affect core occupant protection systems: a seat belt force-limiter software issue that can allow the front passenger restraint to behave as if the occupant is much smaller than they actually are, incorrect seat trim that can interfere with side air bag deployment, improperly set spare tire pressure, and accessory roof rail fasteners that could loosen. Any of these faults can increase the risk of injury in a crash or create a road hazard. Ignoring recalls can also affect insurance claims or coverage in some cases, particularly if damage or injury results from a known, unrepaired defect. At Nalley Toyota of Roswell, our factory-trained technicians prioritize safety: we use OEM parts and Toyota diagnostic tools to confirm the exact recall remedy, perform software updates or part replacements, and return the vehicle with full documentation. Recalls are free under the manufacturer's program; call or schedule service now to protect your passengers and preserve your vehicle's safety record.

Your Certified Recall Experts

Nalley Toyota of Roswell is the local Toyota franchise you can trust for recall repairs near Roswell, GA. Our technicians are factory-trained and use OEM parts and Toyota-approved diagnostic tools to complete recall work exactly to manufacturer specifications. That matters because some recalls require software updates to the air bag ECU or precise seat-trim replacement to ensure airbags deploy as designed; independent shops may lack the required software, parts, or documented process. As a certified dealer, we perform recall repairs at no cost under the recall program and provide formal documentation that can be important for resale and insurance records. We proudly serve Roswell, Alpharetta, Marietta and the greater Atlanta area, offering fast scheduling, a comfortable service drive, and a commitment to transparency. Ask about our shuttle services, loaner options, and available service financing. When you need a Toyota recall service near me, count on Nalley Toyota of Roswell for safe, factory-backed repairs.

Check Your VIN Today

Not sure whether the 2013 Toyota Highlander Hybrid needs service? The fastest way to confirm open recalls is by checking your VIN at NHTSA.gov or bringing the vehicle to Nalley Toyota of Roswell for a free check. Our service advisors will look up the VIN, identify any relevant recalls, and explain the exact corrective actions — for example, a free air bag ECU software update, seat trim replacement, spare tire inflation check/adjustment, or roof rail fastener inspection. Typical turnaround depends on the remedy: software updates are often quick, while parts replacement may require short lead times. Regardless, we will provide a clear timeline and options, and you can conveniently schedule appointment online to visit our service center. We also list current service specials to help with non-recall maintenance, and offer service financing if you need to spread payments.

Protect Your Resale Value

Open recalls can reduce trade-in offers and slow private sales because many buyers and dealers check NHTSA records before purchase. Resolving recalls on your 2013 Toyota Highlander Hybrid protects resale value by documenting that manufacturer safety issues were corrected by an authorized dealer using OEM parts. Nalley Toyota of Roswell records completed recall repairs with Toyota so potential buyers and lenders see an accurate repair history. If you plan to trade or sell, completing recalls demonstrates responsible ownership and can improve the offers you receive; use our online trade tool at sell your car online after recall completion to get a competitive appraisal. Our service center will also issue paperwork you can provide to buyers showing the free recall work was completed to factory standards.
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Recall Summary

4 recalls found · All repairs FREE

Seat Belt

FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

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Free recall check · No appointment needed

Seat Belt1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these

Consequence

In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.

Corrective Action

Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.

Find Out If We Can Help

Free recall check · No appointment needed

Air Bag1
FREE1 OPEN RECALL

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Consequence

Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Corrective Action

Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall is expected to begin December 13, 2020. Owners may contact Toyota customer service at 1-800-442-8696. Toyota's number for this recall is 20TB14 / 20TA14.

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Free recall check · No appointment needed

Spare Tire1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Consequence

A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Corrective Action

Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall is expected to begin June 1, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.

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Free recall check · No appointment needed

Roof Rails1
FREE1 OPEN RECALL

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.

Consequence

The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall is expected to begin September 25, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.

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Free recall check · No appointment needed

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